How To

New User Interface, New Stats

By Richard Uren in How To

Hi All, We’ll shortly be going live with our new v4 User Interface. This is a major update which paves the way for a number of significant features that we’ll be releasing over the next few months. The most significant change under the hood is that the analytics system has been completely re-written. The analytics system is now over 100 times faster, which which means we can produce a range of insights that were simply impossible with our previous architecture.

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What is A/B Testing and How Can it Help Your Business?

By Jenn Dunn in How To

This guest post is brought to you by WePay - the easiest way to accept credit cards online. Have you heard of analysis paralysis? It’s a situation when you’re faced with so many options your brain literally starts to freeze. There are just too many variables to take into account so you shut down and just end up grabbing a random jar of peanut butter or picking a name out of a hat to decide on a vacation spot or whatever.

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Express Detection gets ‘Manual Override’ !

By Richard Uren in How To

Sometimes you just need to pop the clutch and take control yourself ! So, without further ado let me introduce Manual Override. Manual Override lets you disable Express Device Detection manually (on a case by case basis). Its super easy to use, you’ll be hip to the jive in seconds. Here’s how it works: Check the Manual Override box on your Site Profile. Add &expressredirect=false to your URL and presto like magic no redirection will take place 🙂 .

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How Knowing Too Much About Your Customers Could Tank Your Business

By Jenn Dunn in How To

We’ve all gotten that goofy email from a company that emphatically tells you “Happy Birthday!” or “Congrats on your wedding!” when your birthday is four months away and you don’t even have a significant other. Businesses like to use your data for marketing purposes but sometimes they just flat out get it wrong! Another example of companies mishandling your information is by spamming you to the moon and back. How many times have you bought something from an online store and gotten a million follow-up emails?

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How to Report New, Missing, or Non Detecting Devices

By Jenn Dunn in How To

Think Handset Detection works like magic? Well, so do we, but unlike David Copperfield, we’re able to break down our tricks for you. We use HTTP headers to work out which device you’re using when you access a website. Pretty simple, right? Well, it usually is. But then we sometimes run into situations where that can get a bit tricky. There are several ways this could happen. For instance: Transcoders, proxy servers, fake/imitation devices, new devices, odd Chinese technology that doesn’t gel with our technology.

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Mobile News You May Have Missed this Week – 8/17/12

By Jenn Dunn in How To

Once in a while a blog or media outlet will post a little blurb about this newfangled “mobile technology” stuff. We kid! There are hundreds of important, interesting, fun and just plain cool mobile stories out there every day. Since mobile is our wheelhouse at Handset Detection, we thought we’d make it a point to round up the ones you don’t want to miss. Check back every Friday for the weekly roundup!

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How To Preserve your URL structure with Dynamic Mobile Redirection

By Richard Uren in How To

We’ve put up a quick video (less than 5 mins) outlining how to preserve your URL structure while redirecting visitors off to your mobile site. Its all about out latest feature : Dynamic Redirection & Substitution variables. Substitution variables let you craft one Dynamic URL and then replace parts of that URL with URL components from the referring page or results from the device detection. Variables can be either detection results (vendor, model, isp), or components of the referring URL (host, query, scheme).

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Optimizing for Mobile Websites : The 3 Template Trick

By Richard Uren in How To

We’ve had a few queries over the last month from folks looking to optimize their mobile websites. There’s a truck load of ways to go about this however here’s the way I recommend. Its simple and easy. I call this the 3 template trick. Step 1 - Build 3 mobile templates (or pages) - Optimized for screen size. The idea is that you’ll customize a layout for each screen width. Note, we’re not so concerned about screen height as people are mostly used to scrolling up and down the page.

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