Help & Support

We'll bend over backwards to answer your mobile questions, even if they have nothing to do with Handset Detection, Mobile Redirection or Device Detection, cause thats how we roll.

Click our Help Box on the right hand side of any page to get started. We'll get back to you almost always same day, sometimes tomorrow if its our evening when its your day - We're in Australia :-)

You can also email, or call on +61 3 9005 8540 (Australia), +1 415 871 0445 (USA).

If you dont get a reply in 24 hours and its a week day, then something has gone terribly wrong (or its a public holiday in Australia) and you should fill in the form again or call up. We wont answer if its midnight or a public holiday but do leave a message.

Please include your website URL, mobile site URL and Handset Detection account email address, along with a description of the problem in all support messages.